Powerful Integration is coming to Dallas!

We’re heading to the Five Star Conference, and we can’t wait to see you! Our team is ready to provide efficient, high-tech A.I., integration, and automation solutions for even your most complex problems.

From our AI-powered suite of extraction and redaction services, to automated SCRA and PACER searches that you can rely on even in the face of constant changes and updates – NetDirector has the services your firm needs to maximize the remainder of 2024 and make Q4 your best season yet.

Interested in scheduling time with us prior to the conference? Reach out to our National Account Manager Gretchen Borer to book a meeting today!

Everybody is talking about Artificial Intelligence.

It was great seeing so many amazing members of the Default Servicing community at the ALFN Answers conference last month! 

All throughout the conference, A.I. was the hot topic – thankfully, NetDirector’s got you covered. We have a host of current (and upcoming!) A.I.-driven tools like our A.I. Extract Text Extraction available to ease your firm into the A.I. world.

NetDirector is excited to be your current and future artificial intelligence partner – with even more advanced functionality on the horizon, we’re committed to providing a secure and accessible option for A.I. adoption in default servicing firms.

Want to learn more about our suite of A.I. powered tools and services? Reach out to our National Account Manager Gretchen Borer via phone or email at the contact information below to book a meeting!

New Vendor Availability & Additional Document Functionality.

At NetDirector we’re always looking for ways to enhance and expand the services we provide to our customers – this month, we’ve added a BRAND NEW vendor connection, as well as new ICE Document functionality!

New Auction Vendor – Xome – NetDirector is excited to announce that we have added Xome as an additional auction vendor available on our network. Live integrations with Xome are currently in production and running flawlessly with NetDirector clients who were “early adopters” of the integration, and the integration is now available to all NetDirector clients. Our data dictionary has been updated accordingly and we are looking forward to the next round of smooth implementation.

Black Knight Document Download (Wildcard feature) – We’re pleased to offer a wildcard feature for the ICE (formerly Black Knight) Document Downloads (v3). To account for the various naming conventions servicers assign to the documents, we have implemented a wildcard feature. Using the wildcard, any document containing a key word will be downloaded. This eliminates missed document downloads when the document name is slightly different from what is being stored or requested. Our data dictionary has more details about this feature!

Interested in implementing these, or any of our other extensive services and automation options? Just want a quick review of what you’re currently doing and how to maximize the benefit of your NetDirector integration? Reach out to our National Account Manager Gretchen Borer via phone or email at the contact information below to book a meeting!

Thanks to everyone who registered for and attended our recent webinar about our Support Ticketing System!

Weren’t able to attend the live webinar? Click here to watch the recording and find out all about our Support Ticketing System!

For more details on our Support Ticketing System, reach out to your integration analyst today via phone or email!

Thanks to everyone who registered for and attended our recent webinar, covering all of the latest NetDirector updates, new transactions, and more!

Weren’t able to attend the live webinar? Click here to watch the recording and find out all about what new integration options are available for firms.

As a special offer to registrants, we’re inviting early adopters to provide feedback and help with the testing and refinement of our newest services – in exchange, we’re offering beta testers a free thirty days of usage for any newly tested transaction.

For more details on what beta test transactions are available, or to get started with your complimentary testing period, reach out to your integration analyst today via phone or email!

IT security is in the headlines more and more often in 2024 – whether it’s breaches or best practices, it’s top of mind for everyone in the default servicing world.

We recently participated in a network security panel as part of a USFN webinar, and we summarized the input from our Infrastructure Manager, Nate Braun, in our latest blog article.

Read the article here, and learn how IT professionals are working to mitigate risk for companies around the world.

NetDirector can provide a highly secure integration solution for your firm that matches the level of effort you’re already putting into your case management and other internal systems. Reach out to us at the info below to learn more!

Looking to get more time-saving functionality out of your TEMPO integration?

NetDirector can now send messages to TEMPO, and we’ve expanded the functionality of TEMPO comments using the existing Message transaction. Now, even with minimal information, comments can be included in existing messages – current customers can reference the Message Documentation for more information on how to link TEMPO comments.

Special thanks to everyone at Orlans PC for helping to test this newest functionality, and much more. We’re always grateful for our clients who are dedicated to expanding their automation footprint beyond just the “bread and butter” integration functionality.

Curious to learn more, or want to set up TEMPO messages and comments? Reach out to your integration analyst today, or contact our account manager at the information below to get started!

With recent attention on the 410a and its importance in the default servicing legal process, we’re focused on ensuring firms have all the right tools to avoid the biggest pitfalls.

If your 410a isn’t completed in a timely and accurate fashion, a number of negative outcomes can occur including:

• Fines/punitive costs for incomplete/missing documentation
• Preclusion of presenting information in contested/adversary proceeding
• Missed deadlines that start a domino-effect

Our A.I. Extract suite offers functionality around Loan Payment History extraction for 410a Worksheets, and is available with or without fully integrated extraction.

Contact us at the link below to schedule a demo of our A.I. Extract and see the 410a functionality in action, or visit our website to learn more!

We’ve got a pretty good idea what’s on everyone’s “to-do list” for 2024 – more efficiency, less waste, lower costs and higher profits. NetDirector can help your organization attack that list and make your 2024 goals a reality.

Quick-hit priorities for maximum performance in 2024:

1. Review your current transaction mix to ensure your organization is lean and mean (automated standard event options are a good example to easily reduce cost and associated labor)
   
2. Explore easily implemented, low-risk alternatives for redactions, legal description extraction, 410a preparation, etc. like our A.I. Extract service
   
3. Streamline your document uploads & downloads to eliminate wasted time and money

Let us help you strategize your business process automation and contact us today!

This article was originally published as part of the USFN Newsletter, as a follow-up to our participation in their Digital Security webinar.

Mitigating Risk by Segmenting and Separating Data – Network Security Architecture Explained

The default servicing market is changing constantly – we’re here to help your firm leverage technology to manage those changes, even when it comes to mergers and acquisitions!

Our transfer referral functionality allows you to use automation to ensure a seamless crossover to get the data and files you need into your case management system with minimal effort on your part.

For Black Knight V3:

1. First, take in file transfer referrals from the servicers. See our data dictionary for a list of process types.
2. Submit the Open Referral Request transaction to get all the referral data to transfer to your system (this is useful when the servicer transfers the referral from one attorney to another)
3. Use the Document Request transaction to get the docs you need automatically forwarded to your system
4. Once you have the necessary data and RID, you can easily complete steps/ddf’s and upload documents via integration!

For TEMPO

We’ll ask them to reflag any referrals for the past 30 days (loan number and date of referral required). You may also utilize the Document Request transaction to retrieve needed documents.