The Cost of Manual Redaction

Manual redaction in default servicing is not just slow, it’s a liability.

Every time someone on your team manually reviews a document, they are one mistake away from a compliance incident. At scale, across thousands of documents a month, that risk adds up fast.

NetDirector’s AI Redact was built specifically for this work. Not as a general redaction tool adapted for legal documents, but as a service trained specifically on the document types your firm handles every day: title reports, legal descriptions, HUD forms, conveyance documents.

Here’s what that looks like in practice:

• Your team submits documents and NetDirector’s AI Redact processes them
• You choose how much oversight you want – fully customizable per servicer and/or per user – and then approve the redactions that were made automatically
• Turnaround is fast – there’s no new software for your team to install or learn, and AI Redact works by itself or via integration
• The Active User Learning means the system improves as it works with your specific document patterns and approvals

Rosanna Henry, Director of Compliance at Mackie Wolf Zientz & Mann, put it simply: “The new [AI Services] have been incredibly valuable to us. It saves an enormous amount of time and effort far above and beyond any other current options.“

If you are still handling redaction manually, or have been curious about where AI-assisted document processing fits in a default servicing workflow, schedule a 20-minute walkthrough with us today.

Contact your analyst today, or reach out to National Account Manager Gretchen Borer at the information below, and schedule a time to get started on implementing the newest available time-saving features from NetDirector. We’re ready to take your firm’s efficiency to the next level!